A new player rings in

Digi

TL;DR
We launched DIGI as Belgium’s fourth telecom provider, shaping its strategic framework, positioning, and employer branding to attract a bold new wave of talent.

In short

Belgium’s telecom landscape just got a shake-up. Enter DIGI: the country’s newest telco provider, armed with decades of global experience and a mission to bring affordability, reliability, and transparency to Belgian consumers.

Supermachine worked closely with DIGI to craft their brand from the ground up. From defining their positioning to designing an engaging launch website, we introduced DIGI as a trusted and innovative player in the market. Along the way, we launched a standout employer branding campaign to recruit the first wave of employees eager to “Join them in building the fourth provider in Belgium.”

The challenge

Breaking into Belgium’s telecom market isn’t easy. It’s competitive, crowded, and dominated by big names. DIGI needed a brand that could carve out its own space by standing for something new: a provider that puts affordability and transparency first. The challenge? Create a compelling brand that wins consumer trust and attracts top talent for a fresh start.

The insight

Belgian consumers are ready for something different in telecommunications: a provider that’s straightforward, affordable, and customer-focused. By aligning DIGI’s global expertise with these values, we positioned them as a brand that’s not just here to compete, but to change the game.

The outcome

We introduced DIGI to Belgium with a bold brand strategy, a sleek website, and an employer branding campaign that got people talking… and applying.

In numbers

In detail

Before DIGI, we crafted the branding and positioning for their B2B counterpart, Citymesh. Read the case on our site.

We started with a strong positioning for DIGI, highlighting their global roots and experience while tailoring their message to Belgian consumers. The brand’s emphasis on affordability, reliability, and transparency was woven into every aspect of the launch, ensuring it resonated with their audience.

The launch website became the cornerstone of the campaign. Designed to introduce DIGI to the market, it delivered a clear, user-friendly experience that answered questions, explained their vision, and made their brand promise tangible. With a modern and approachable aesthetic, the site established DIGI as a forward-thinking yet accessible telecom provider.

Employer branding was another key focus. To power this new venture, we crafted a campaign that called on ambitious individuals to “Join them in building the fourth provider in Belgium.” The messaging highlighted the excitement of joining a company at the start of its journey, with clear and engaging calls to action that encouraged applications.

The campaign rollout extended across digital and social platforms, creating buzz and ensuring DIGI’s message reached the right audience. By balancing credibility with a fresh, approachable tone, DIGI positioned itself as the brand that’s ready to reshape the Belgian telecom market.

Ready to disrupt your industry? Let’s make it happen: hello@supermachine.be

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